Customer Service

Our Team Approach

Our Team Approach

A Sales Person works directly with customers to understand their short- and long-term marketing communications and business objectives. Your sales person can make suggestions from stock alternatives to production techniques in order to best meet your overall objectives.

Customers also work with an In-House Account Executive with solid production management experience. Account Executives work closely with sales and production to manage every aspect of your project from receipt of working materials to delivery.

In the event that your project can benefit from leveraging our network of 65 sister companies, Pride’s Print Management Professionals will coordinate with your account manager and sales person to assure a seamless flow of processes and information.

It’s not unusual for Pride to manage a project consisting of sheetfed, web and digital printing produced at multiple locations, while the customer enjoys a single point of contact.